ExpertCare understands the value of training and development; placing great emphasis on facilitating training for our team. Skill development and client specific training separate our training. Our commitment toward ongoing training reflects our mission to “Help People Succeed”
Skill Development Training
Skill development training is conducted to help maintain or further skill in related areas. Some courses are required prior to providing services to a client and others are offered to facilitate growth in the employees’ profession. ExpertCare’s team of caregivers and therapists are required to take the following training classes:
- CPR
- First Aid
- HIPAA
- Blood Borne Pathogens
- Limited English Proficiency
- Cultural Competency
- Recipient Rights/Client Rights
- Emergency Procedures
- Due Process / Grievance & Appeals / Medicaid Fair Hearing
- Corporate Compliance
Training Instructions and Links
- Wayne County Caregivers
- Oakland County Caregivers
- Macomb County Caregivers
- Genesee County Caregivers
- Livingston/Washtenaw Caregivers
- HHA Application Instructions
- TB Testing Locations
- Gentle Teaching
- Post-Training Evaluation
Reminder: The Blood Borne Pathogens (BBP)/annual update training MUST be completed through ExpertCare. We cannot accept the BBP training done through the DWC.
The following online trainings are required for all Caregivers working in Wayne County:
- Abuse & Neglect Reporting Requirements – (every 2 years)
- Anti-Harassment & Non-Discrimination Training for Employees – (every 2 years)
- Cultural Competence/Diversity – (every 2 years)
- Grievance, Appeals, and State Fair Hearing – (every 2 years)
- HIPAA Basics – (every 3 years)
- Human Sex Trafficking – (every 2 years)
- Limited English Proficiency (LEP) – (every 3 years)
- Medicare & Medicaid General Compliance – (annually)
- Person-Centered Planning & Individual Plan of Service for Direct Support Professionals (Direct Care Workers)- (annually)
- Recipient Rights – (annually)
*Face to face or virtual Recipient Rights is required for new employees. New employees should not complete the refresher Recipient Rights on the DWC site until the initial face to face or virtually lead training is ready for renewal.*
Once you have completed the online training, you must provide a copy of the Certificate of Completion to ExpertCare. Please email the certificate to training@expertcare.com.
To schedule your in-person CPR/First Aid skills training, please call the ExpertCare office at
(248)643-8900.
Maintaining Excellence and Integrity
ExpertCare focuses all decisions on “doing the right thing”. To aid employees in this endeavor, ExpertCare has a code of conduct that all are to follow.
“My experience at Expert Care has been very pleasant. Staff is always there for you when you are having issues. They are very supportive. They make sure you are aware of any trainings you need to update well ahead of needing them. They make sure you are kept up to date on any changes that are being made. They are fun, pleasant and easy to talk to.”
